Shipping policy
Order Processing Times
All orders are processed within 24 to 48 business hours after payment confirmation. Once your order has shipped, you will receive a confirmation email.
Delivery Times
Our average delivery times are estimated between 4 and 8 business days within the United States.
Delivery times may vary depending on peak periods, logistical conditions, or carrier-related delays.
Shipping Costs
- United States → Free standard shipping
Order Tracking
To keep our prices accessible, our shipments do not include package tracking. Rest assured, we work with reliable logistics partners to ensure your order is properly delivered.
Delivery Issues
If your order has not arrived after 15 business days:
- Contact us at contact@tryendolab.com
- Provide your order number
- We will launch an investigation and offer you a quick resolution.
Incorrect or Incomplete Address
Please double-check your address carefully when placing your order. EndoLab cannot be held responsible for delays or non-delivery due to an incorrect address.
Current Shipping Zones
We currently ship to the United States only. Additional countries may be added in the future.
Contact
For any questions regarding your order or delivery: 📧 contact@tryendolab.com